Privacy Policy
Welcome to Zen Mate ("the Application"), developed by Zentix Team ("we", "us", or "our"). Zen Mate is designed with a privacy-first approach: your downloaded files and preferences remain stored directly on your personal Android device.
1. Information We Do Not Collect
Zen Mate does not collect or track:
- Personal Identifiable Information (name, email, phone number, or location).
- Your media download history, search keywords, or URLs pasted into the app.
- Your offline audio playlists or media library contents.
2. Storage Permissions and Local Files
Zen Mate requires Android storage permissions strictly to:
- Save downloaded audio files (MP3/M4A) and video files (MP4) directly into your device's Music, Movies, or Download folders.
- Scan and calculate storage usage within the Zen Mate settings screen so you can inspect and clean your device space.
All downloaded media files remain 100% on your local storage.
3. Anonymous Diagnostics
To ensure app stability and troubleshoot bugs, the application uses Firebase Crashlytics (provided by Google LLC). Crashlytics collects anonymous diagnostic technical data:
- Device model, manufacturer, and Android version.
- Crash stack traces when an unexpected error occurs.
This technical data is strictly anonymous and cannot identify you personally.
4. Contact Us
If you have any questions or feedback regarding Zen Mate, contact us at:
- Team: Zentix Team (Zentix Apps)
- Founder: Founder Portfolio
- Official Email: zentixteamofficial@gmail.com